As a professional videographer you make it your goal to know all facets of your industry and to ensure your client’s satisfaction and happiness. We understand your work is more than just looking through a lens at smiling & happy people. We understand all the time you spend scheduling appointments, traveling to locations, maintaining & setting up your equipment, image processing and the always time consuming editing. As professionals, Trigon also understands that your industry is creative, unique, an art. Unfortunately, it can also be subjective and clients can be temperamental. We also understand that with one last minute change, cancellation or error things can unravel quickly.
Allegations against Professional Videographers can include; a bride insisting that you used the wrong lighting and the entire video is too dark or a mother who vows she told you to video the superheroes arrival at her son’s birthday party but you were not informed of this request and were in another area at the arrival time. Recently a videographer was sued because the wedding video he filmed, edited, added music to and delivered to the client ended up on social media pages. As we all know, videos aren’t just for home enjoyment anymore. They will be shared on Facebook, Instagram, YouTube and numerous other sites for thousands to view. Therefore when someone who works for a music publishing company saw the video, they promptly sued the videographer for using their copyrighted music. In 2014 a bride filed a claim against her videographer for extreme emotional distress when a portion of the reception also ended up on social media. The short clip captured the happy groom who seemed to be quite inebriated, a bit clumsy and being a little too social with some of the guests. Additionally a suit was filed by a property owner who saw a video of his property being filmed ON his property along with a shot of the private road - private property signage. The owner was seeking money damages for invasion of privacy. In comparison, a travel videographer who was not on private property but extended her arm over a fence to film a garden with tropical plants was also sued for invasion of privacy.
With the DRAMATIC increase in litigation, will you be prepared when a client claims they are not satisfied with your work, is upset that you missed the most important part on an event or you make a simple mistake that puts you at risk.
A Lawsuit can have the single greatest impact on your current and future earnings. The effects are long lasting. Even if allegations are found to be groundless, thousands of dollars may be needed to defend the lawsuit. Litigation can bankrupt a smaller company or individual. Whether you are new to the industry or have been in business for years, you need to be prepared and protect yourself!
Let Trigon help protect you and your company’s assets and reputation with an Errors and Omissions policy today.